Shipping & Delivery

All merchandise ordered on michaelkors.de can be shipped to addresses in Germany. For orders to other countries, please visit the relevant Michael Kors site for your country.

Austria, Belgium, Denmark, Finland, Hungary, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Republic of Ireland, Sweden, Australia, India, Indonesia, Israel, Kuwait, Malaysia, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Turkey, UAE, Ukraine, U.S., Canada, UK, Spain, Italy, France, Switzerland, Japan, China, South Korea

Unfortunately, at this time we currently do not offer shipping to countries not on this list. If we do not offer shipping to your country, please use the Store Locator to find your nearest store.

Please note: we are currently unable to ship to: Heligoland and Büsingen.

Should you attempt to check out on a site that does not offer shipping to your requested country, you will be transferred to the relevant country site if available. As item availability and pricing is country-specific, you will be able to review your shopping bag before continuing with your purchase.

You can track your order at any time online via our Track my Order page. You will need to provide your email address and order number. You also can track your order by clicking on the tracking link included in your shipping confirmation email, which will take you to an online tracking portal, or by calling a Customer Services representative on 023129278409. Our Customer Services team are available 10am–9pm CET Monday to Friday, and 10am–7pm CET Saturday and Sunday.

Shipping & Delivery

Free Shipping on all orders.

We offer up to 4 shipping methods for online orders in Germany: (1) Free Delivery, (2) Standard Delivery, (3) Express Delivery and (4) Next-Day Delivery. The products will be delivered within 30 days from when we confirm your order.

michaelkors.de
Delivery to Germany

Shipping Type
michaelkors.de

Cost €

Delivery
Times*

Free Delivery

Free

3-5 Business Days

Standard Delivery

7,00 € (flat rate)

2-3 Business Days

Express Delivery

11,00 € (flat rate)

1-2 Business Days**

Next-Day Delivery

14,00 € (flat rate)

Next Business Day**

*Delivery times are approximate. Saturdays, Sundays and public holidays are not considered Business Days. Please note: in the event that your order is held for review, there may be a delay in the shipment of your order.

** Orders must be placed before 4pm CET. Orders placed after 4pm CET will ship on the next business day. Next-Day orders placed before 4pm CET on Fridays will be delivered on Saturday.

Express and Next-Day Delivery services may not be applicable to all postal codes, the available shipping options will be displayed when you enter your delivery address.

Unfortunately, we are unable to ship to BFPO addresses, or PO Boxes.

Please note that for our delivery services, a signature will be required. If you are unavailable when the courier attempts to deliver, the courier will rearrange delivery and you will be notified via the contact information you have provided for this purpose. 

SOME ITEMS MAY SHIP SEPARATELY

Due to varying item availability, multiple items in a single order may be shipped separately. Each shipment will have its own tracking number and can be tracked on the Track my Order page under the same order number. You will only be charged one shipping cost per order.

SHIPPING TO MULTIPLE ADDRESSES

We currently do not ship orders to multiple addresses. Please place separate orders for each shipping address.

COLLECT IN STORE

Select items on michaelkors.de are available to buy online and collect in a store. You can check store availability from our product pages by selecting the "Collect in Store" option. If you have allowed the site to identify your location, we will show the availability of your product selection in nearby stores. If you have not allowed the site to identify your current location, you may enter a city and postcode to find nearby stores.

Typically, your items will be ready for collection within approximately 3 hours of placing the order. You will receive an email alerting you when your order is ready for collection. For same day collections, please ensure to place your order at least 3 hours prior to a store’s closing. Orders placed close to or after this window might not be available for collection until the next business day.

A valid photo ID must be present and displayed at the time of collection. You will be charged for the order at the time you pick up your order at the designated store.

Orders will be held for 6 days from when placed before being cancelled.

Orders may contain both items shipping to an address as well as items to be collected in a store. Multiple collection locations are allowed but only one “ship to” location is permitted per order.

Item Availability
OUT OF STOCK

In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled and you will not be charged for that item. Our Customer Services team would be happy to advise on an alternative item.

Last Updated: 29 July 2019